Wednesday, June 28, 2006

iProtecting our Affiliates - OOPS!

Woops -- I only set up one username for affiliates to access our promo content and totally forgot that iProtect would block all of us after we all started coming at it from different ip adresses. I just called and wrote to NakedHosting though so it should be accessible to everyone (who has the password) again soon.

Speaking of calling NH, I always feel like a dork when I call. Not because they make me feel like a dork, but because I lack social skills and *hate* talking on the phone, so I completely ignore the fact that I recognize Kacy's voice (and that I've woken her up, it sounds like) and just try to verbalize my problem with absolutely no social niceties offered by me whatsoever. I probably sound like a total asshole because I don't say hi, I just sound like I have a corn cob up my ass as I struggle to get to the point. And the point is always something like, "help me, PLEASE!!" but I try to tone it down a bit so that instead of whining and begging, I sort of sound like I'm stammering in the most casual way I can muster.

I . . . uhhhh . . . set up password protection for our promo content -- err -- well, YOU GUYS set it up for me (hehe) and well I just sent out a big affiliate newsletter but ummm. . . iProtect is blocking all of them from accessing it because we only set up one username so . . .

Yeah. But they never make me feel like an ass, and I love them for it.

I think part of my bizarre phone behavior with them stems from the fact that I'm getting 24/7 customer service so I can call them at this time of night (midnight) and talk to someone. This is very cool. The *strange* part is that it feels sort of invasive because I'm not calling some giant company and I am almost positive that I'm waking someone up (because I live on the west coast and pretty much *always* call late at night when I do call). It feels like I'm doing something naughty for some reason which only makes me act like more of an odd duck.

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